

Developing agile marketing in a VUCA environment
Technology and innovation have touched all aspects of business and we are operating in a rapidly changing and complex world; a VUCA...


Resilience in a time of uncertainty
Digital disruption has been happening at a frenetic pace. How do we equip rising talent to cope with uncertainty and change?


Is affiliate marketing keeping up with today’s fickle mobile consumer?
Consumers are notoriously fickle and, in today’s world, armed with a mobile phone and more data, they are empowered and emboldened to...


Strategy and Innovation, lost in translation
I have worked for years trying to ensure that strategy execution happens seamlessly. This is still a major struggle for most...


Today’s technology sausage factory: the online advertising ecosystem
Lips, ears, snout and all, today’s sausage factory of data is complicated and convoluted. Data is repackaged and re-sold as inventory. It...


When Relationship Marketing Becomes Prickly
Grönroos is a surname that you may or may not have heard of, but you will undoubtedly be familiar with his theory – the theory of...


Frictionless Transactions Pave a Smooth Path for Online Retailers
Today’s buzz phrase in e-commerce is “frictionless transactions”. Why is there a heightened interest in smooth functioning e-commerce?...


Sharing made easier by technology
I am amazed at the collective action that commuters in the San Francisco Bay area spontaneously take when commuting into the city. For...